Telephone
Business Telephone
- Are the Cogeco Home Phone and Business Phone customers impacted by the modification of the municipal tax for the 911 ?
- Are there other features or services that are not currently available?
- Can I access my voicemail remotely?
- Can I call toll-free numbers?
- Can I change the number of rings before it gets to my Voice Mail?
- Can I receive calls from overseas?
- Can I receive collect calls?
- Does Cogeco Digital Phone Business line support the traditional 911 service?
- How does Cogeco Digital Phone Service work?
- How many voice mail messages will your service allow ?
- Is *57 Call Trace available?
- Is *67 Call Display Blocking available?
- Is 711 Message Relay Services available?
- Is Cogeco Digital Phone Service compatible with fax machines and interac/debit systems?
- Is the 'bill-to-third-number cal' service available?
- What happens if I set my number of rings to '0'?
- Where can I call with my new Cogeco Digital Phone Service?
- Why can't I move my multifunction cable modem?
- Will my business be listed in the phone directory?
- Will my Cogeco Internet connection or Cogeco Digital Cable be affected by this service?
- Will my telephone service work if there is no power?
General
- Are the Cogeco Home Phone and Business Phone customers impacted by the modification of the municipal tax for the 911 ?
- Are there other features or services that are not currently available ?
- Can I change the number of rings before voice mail picks up?
- Does Cogeco Home Phone support the traditional 911 service?
- How does Cogeco Home Phone Service work ?
- Is *57 Call Trace available ?
- Is *67 Call Display Blocking available ?
- Is 711 Message Relay Services available ?
- Is Cogeco Home Phone Service compatible with fax machines and Interac/debit systems?
- Is it possible to block all the authorised 900 and 976 phone numbers on my residential line ?
- Is the 'bill-to-third-number call' service available ?
- What happens if I set my number of rings to '0' ?
- What if I have a Home Phone question that is not answered here?
- What is 10-digit local dialing?
- Where can I call with my new Cogeco Home Phone Service ?
- Why can't I move my multifunction cable modem ?
- Will my Cogeco Internet connection or Cogeco digital cable be affected by the Home Phone service?
- Will my home alarm system work in case of a power outage?
- Will my name be listed in the phone directory ?
- Will my telephone service work if there is no power?
Long Distance
Voice Mail
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Cogeco will never ask for passwords in unsolicited emails!
If you receive an email asking you for personal or account information, it’s not from Cogeco.
Award
Nous sommes fiers d’annoncer que pour une quatrième année, y compris 2011, le prix pour le plus haut taux de satisfaction de la clientèle dans la catégorie télécommunications et télévision a été attribué par SQM au centre d’appels de Cogeco dans le cadre du plus prestigieux gala annuel de remise de prix d’excellence en matière de qualité de service de centres d’appels en Amérique du Nord.
We’re proud to announce that for 4 years, including 2011, Cogeco call centres won the “Highest Customer Satisfaction” award in the telecommunications/TV category at the Annual SQM Awards, the Most Prestigious North American Call Centre recognition for Excellence in Service Quality.